[Important] Notice to Guests Who Booked via Expedia or Agoda – Please Check Your Room Type

Thank you for choosing UNPLAN Fukuoka.

We have recently seen an increasing number of cases in which bookings made through Expedia or Agoda were confirmed under a different room type from the one the guest originally selected. We sincerely apologize for any inconvenience or concern this may cause.

If you booked through Expedia or Agoda, especially one of the private room types listed below, please check your booking confirmation email.

Applicable room types

Twin Room
Double Room
Japanese Private Room
Family Room

What to check

The room type shown in your confirmation email matches the room you booked
The room type field in your confirmation email is not blank

If anything about your booking looks incorrect or unclear, please contact us through the inquiry form on our official website. Including your booking number and the booking site (Expedia or Agoda) will help us assist you more quickly.

▶ Contact us here

Thank you for your cooperation in helping us ensure a comfortable stay.

UNPLAN Fukuoka

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